(1) Why can’t I pay directly by credit card at checkout?
At LUXE LONDON, we are committed to offering a refined and seamless shopping experience. Due to the nature of our products, many mainstream payment platforms have restrictions in place. To ensure your transaction remains smooth and secure, we provide a bespoke payment solution.
Once your order has been placed, we will send you a secure, personalised payment link via email. This link will include either your name or order number for easy identification. Simply click on the link and follow the instructions to complete your payment. The entire process is quick, secure, and tailored to your convenience.
We are dedicated to providing a trustworthy and elegant service, and we continually refine our processes to deliver a luxury experience that aligns with your expectations.
(2) What payment methods do you accept?
We currently accept payments via bank transfer and credit card.
(3) How do I make a payment?
Browse and add your selected items to the shopping cart.
Proceed to checkout and choose your preferred payment method.
Once you place your order, you will receive a personalised payment link via email.
Simply follow the instructions in the email to complete your payment securely.
After placing your order, we will provide you with bank transfer details. You can use this information to make the transfer through your bank.
You will need to provide your bank with the following information to make a bank transfer:
1) Recipient bank name (the bank you are sending the money to).
2) Beneficiary name (the person who will receive the money).
3) Payee’s account number at the bank.
4) SWIFT code (International bank code).”
- Please Note: When selecting the purpose of the remittance, choose only “Payment for Goods,” “Purchasing Goods,” or “Trade.” If “Payment for Goods” is not available, select “Other” and write “Payment for Goods.” If “Other” is also unavailable, do not select any other options. Please ensure no additional information is filled in, and no messages are left.
